The mission
The customer is facing a strong market growth in the upcoming years. Besides a high product complexity and cost, the customer is struggling with the on-time delivery and quality performance of their suppliers, thus also impacting their Performance. Internal efforts have not brought the desired success. The client is therefore looking for expert support to increase market competitiveness (significant improvements in quality, costs delivery dates).
The approach
Build baseline & structure the project :
- One holistic baseline for FPTR, OTD and material cost
- Internal & supplier scope / root causes outlined
- Improvements to data management & transparency proposed & implemented
Identify & mature opportunities :
- Cross-functional & regular meetings
- Supplier workshop, on-site support & routines to develop potentials & to track as-is statistics
- +200 opportunities identified
Implement & sustain the results:
- Implementation routines established, involving all relevant stakeholders, incl. suppliers
- Detailed reporting on implementation & KPI status (measures vs. As-Is statistics)
The impacts
- +25% increase in supplier quality
- +36% increase in supplier on-time delivery performance