The mission
Our client faced a critical situation: potential line stoppages threatened major end customers and significant penalties. They needed immediate support to:
- Prevent disruptions: avert production shutdowns for key customers and avoid costly penalties.
- Expedite solutions: develop swift and effective solutions for seemingly impossible deadlines.
- Boost transparency: create complete visibility across the entire supply chain.
- Manage dependencies: identify and manage scheduling dependencies to ensure smooth production flow.
The approach
We deployed a rapid response strategy:
- Open communication: conduct frank and straightforward discussions with all stakeholders
- Supply Chain visibility: ensure complete disclosure of the Supply Chain situation
- Task Force activation: establish ad-hoc emergency task forces for the most urgent and consequential situations, including on-site support for suppliers
The impacts
- Crisis averted: we successfully prevented line stoppages for two major projects, safeguarding crucial customer relationships.
- Reduced downtime: production shutdown time at a 200-person plant was drastically reduced by 93%, from 1.5 months to just 3 days.
- Improved delivery performance: delivery delays for additional clients were minimized by 70%.
- Long-term strategy: a roadmap with over 50 actionable measures was developed to prevent future supply chain disruptions.
