The mission
Restructuring a regionalized organization’s operating model, with multiple autonomous local entities, in order to deliver:
- Consistent strategy
- Skill enhancement plan
- Operational improvement
The challenges
- Ensure that the new organization respects the unique features of each territory (biodiversity, ecosystems, management practices)
- Navigate a two-tier dynamic for effective decision-making: NGO staff versus board members
- Deal with new worldwide standards coming soon, forecasting a strong workload increase
The approach
- Engage on-site directly with teams, to observe day-to-day challenges as well as successful initiatives
- Lead multiple seminars to align all stakeholders with the vision and the transformation journey
- Explore all accessible side-effects of the re-organization that could yield benefits for the NGO (annual revenue increase, core business expansion, communication enhancement, …)
The impacts
- Fusion of local entities to create a new structure powered by synergies
- Clarification of new roles, tools and processes to gain 15% of operational efficiency
- Definition of a detailed 5-year roadmap to ensure the reliability of the organization and growth